Your Privacy Matters

At Helpnaw, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By using Helpnaw, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

Name, email address, and phone number
Profile photo and verification documents
Address details
National ID or student certificate

Financial Information

Qard Hasana requests and offers
Transaction history
Repayment records

Usage Information

App usage patterns
Device information
Chat messages

How We Use Your Information

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Verification & Trust

To verify user identities and maintain platform security

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Facilitate Connections

To connect people asking with people helping

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Track Transactions

To manage Qard Hasana and repayments

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Send Notifications

To notify you about Qard Hasana updates and messages

Data Security

We implement industry-standard security measures to protect your personal information:

Encrypted data storage

Secure authentication

Protected database access

Regular security audits

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email AddressHelpnawsupportteam@gmail.com

📱 Live SupportAvailable in-app chat